May 31, 2017 at 5:00 pm #43929
I can not get the product image to show up in the product page on the clean commerce theme working with woocommerce, please help.
RegardsMay 31, 2017 at 11:57 pm #43954
As far as we have checked the theme locally it is working fine on our side .
Please make sure you have set the shop page and Shop page display by going to Admin Panel > WooCommerce > Settings > Products > Display . The product will be displayed in the page which you have assigned in shop page section .
If this does not solve the issue please post your site URL so that we could look further into the issue and help you .
And , for your information Clean Commerce is fully compatible with WooCommerce .
Hope this helps.
Best Regards!!June 1, 2017 at 12:44 am #43958
Thanks for your response. I Have asigned the proper page as product page in the woocommerce settings. The only problem is the image product in the product page thas can not be displayed.
You can take a look here
“Productos” is the product page
I have noticed that the mobile version does not show the menu as dropdown either.
Would apreciate any support, thanks in advance
@wensolutionsJune 1, 2017 at 1:47 am #43960
The image is not displayed in the product page maybe because of the third party plugin activated .
So, if you have installed any third party plugins then please try disabling them one by one and check you site if the issue is fixed. If the issue is fixed you will know the exact plugin that have created the issue.
But if the issue still continues then kindly let us know.
Hope this helps.
Best Regards!!June 1, 2017 at 2:38 pm #44026
@wensolutions , Disabling the plugins worked like a charm! Thanks a lot. This is going to help a lot in the future, again, thanks for your time.
Roberto.June 1, 2017 at 11:54 pm #44092
Nice to know that the problem has been solved. If there are any further query, then, please feel free to post them.
We will really appreciate if you could help us too by rating our theme in WordPress repo here:-
Best Regards!!April 30, 2018 at 3:21 pm #70988pkumar53609Participant
i am facing the same problem it is because of third party plugin, BUT that plugin is important for me then what to do next.April 30, 2018 at 11:50 pm #71023
Actually, we do not test the theme with any third party plugin besides the one that is recommended by the theme itself.
The theme is compatible with the WooCommerce plugin but may not be compatible with other plugins.
Additionally, we do not provide the support for the issues related to any third party plugin as it is beyond the scope of our product.
Although we do not provide the support to these kinds of issue, you can provide your site URL so that we could look into the issue and see what we can do.
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