Home Forums Pro Themes Signify Pro Signify Pro theme zip file fails to upload to Wordrpress: “Incompatible file”?

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  • #195133

    Hello. Wen Themes and Theme Palace support,

    re: theme upload error on wordpress?

    Please help. I just purchased this update to my “Signify Pro” theme, but the zip file is not able to upload onto my Wordrpess hosting platform of my site. I get an “incompatible file” result and it does not allow it??

    I don’t understand, as your page here this theme version was recently updated 2/05/2024:


    Please note If this theme is incompatible with the latest version of WordPress, I will want an immediate refund. Please let me know the issue or if maybe this is a defective zip file??

    Thank you,


    @DORIANBOOKS, we apologize for the trouble you are facing with our theme. Can you please share your site login so that we can investigate the uploading issue? We will let you about the issue once we investigate from our site, please share your login to prashant.themepalace@gmail.com

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