Welcome to Theme Palace Support Forum. We will do our best to asist you with any issues/bugs related to the use of our themes and plugins. Unfortunately we do not provide support for customizations or using 3rd party plugins.
Looking at this in more detail, when I upload a file the name is changed, at your end apparently, from 1030071_sq450.jpg to 1030071_sq450-300×300.jpg. I have uploaded a file (482x608px) to which has been added the suffix -238×300. The height stays the same but the picture is a bit thinner.
Thank you. Unfortunately, I am not making this work. Whatever the size of my photo it will only come as low as the bottom of the second icon. The Demo shows it coming to the bottom of the third icon. I have put up a 450px square jpg file at jamestalbot.net to show.
No need for the developer at the moment, I will not need more than three per side.
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