Forum Replies Created
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AuthorPosts
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April 15, 2024 at 11:10 pm in reply to: Featured Slider has massive empty space on bottom on first load pass #195614
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KeymasterGood to hear that you have figured out the root cause of the issue.
Let us know if you need any assistance
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Keymaster@RAYNOORDEN, Are the pages custom-made pages or pages built with the site editor? If the pages are custom templates within the theme itself then it is not possible. Also, is it possible to share a site URL and links of subpages so that we can check let you know it its possible or not
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KeymasterPlease add this CSS in Additional CSS
body:not(.home) .site-branding{
display: none;
}Let us know if this works
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KeymasterYou can simply add ‘.entry-meta’ on the above code like below
.entry-meta,
.single-post .single-post-meta{
display: none;
}Let us know if this works
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KeymasterThe above code will apply to all single posts.
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This reply was modified 1 year, 6 months ago by
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Keymaster@SOARTS, Is it on the single post? As you can see in the screenshot with the red mark area
https://www.awesomescreenshot.com/image/47247115?key=41686c024304b79114ba0a7d3b244951You can add this CSS in the Additional CSS to hide the post date and author from single post
.single-post .single-post-meta{
display: none;
}Psink
Keymaster@P, We have tried to replicate the issue on our side, seems there is no issue with the theme. Could you please manage to provide us with a temporary login to your site for further investigation? OR the error log of your site, it would be easy for us to address the issue and provide you a solution
April 1, 2024 at 11:34 pm in reply to: Problem with white space under Home page featured slider #195500Psink
Keymaster@CURRIOUSCAT, The issue with the slider, maybe it’s due to the conflict with some third-party plugins active on your site. To verify that you can add the “Health Check” plugin and active troubleshooting mode and disable all the plugins except for the recommended one and check if the issue still exists
Also, you can add this CSS on the Additional CSS under the customization section
.home #featured-slider #main-slider{
height: 865px !important;
}Let us know if this code works
March 17, 2024 at 11:28 pm in reply to: Warning: filemtime(): stat failed when using child theme #195404Psink
Keymaster@ROBERTK, Appreciate your suggestion regarding using the functions. We will update the functions in the upcoming update so that it will not create an issue with your current changes
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Keymaster@DREWVY, Please add this CSS to Additional CSS under customization section
@media only screen and (min-width: 768px) {
.wp-block-jetpack-slideshow .wp-block-jetpack-slideshow_caption.gallery-caption {
bottom: 40px !important;
}
}.wp-block-jetpack-slideshow .wp-block-jetpack-slideshow_pagination.swiper-pagination-custom{
justify-content: center !important;
}Psink
Keymaster@DREWVY, could you please share the URL of that page and if possible the reference screenshot of the issue? So that it would be easy for us to figure out the issue and provide you a quick solution
March 7, 2024 at 12:28 am in reply to: Update from Education Hub 3.9 to 3.9.1 WordPress says all customizations lost? #195273Psink
Keymaster@LABYRINTHGUY, thanks for the login. We have visited your dashboard and found that the current license is inactive so the theme is not able to update. Please replace the old license key with the new one and try to update the theme
March 6, 2024 at 11:21 pm in reply to: Update from Education Hub 3.9 to 3.9.1 WordPress says all customizations lost? #195272Psink
Keymaster@LABYRINTHGUY, Is it possible to share a temporary login?
Please share it to prashant.themepalace@gmail.comMarch 6, 2024 at 10:29 pm in reply to: Update from Education Hub 3.9 to 3.9.1 WordPress says all customizations lost? #195270Psink
Keymaster@LABYRINTHGUY, Seems no need to update the license for Education Hub Pro. You can update the theme to v3.9.1
If in case WordPress alerts all customization will lost, please share with us the reference screenshot of that message. So that we do a further investigation
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Keymaster@SOLARSAGE, We have released an update, please update the theme to the latest version v4.2.6. The issue has been fixed in the latest version
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This reply was modified 1 year, 6 months ago by
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