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PsinkKeymaster
Hello,
Thank you for your query. We will work on it and notify you soon
Best Regards
PsinkKeymasterHello,
Can you please conform that the theme you are using is latest version. Also, can you let me know the PHP version that you are using.
Please explain issue in more details and if possible send us screenshot or screen record that cover issue parts of the theme. This will helps us to identify exact issue, and help you little quick.
Best Regards
PsinkKeymasterHello,
Sorry for having you in trouble. We will fixed this issue and notice you after we released update.
Please be patient for some couple of days we will update it as soon as possible.
And thank you for your information. It’s really appreciate to us
Best Regards,
PsinkKeymasterSounds hears great. It’s our pleasure …
Glad to help you
And thanks for your query
PsinkKeymasterHello,
We are really sorry for having you in trouble. Can you please conform all of images used for slider are of same size 1500×1000 . If images are all of same size, there’s a possible way to adjust image in featured slider.
Try this Css Code it may help you
#featured-slider article{ padding: 500px 0px; }
To add Css code Go to Admin Panel >> Appearance >> Customize >> Additional Css, paste here css code and published then refresh.
Hope this helps.
If have more further quires,
Please share your site url. It would be more helpful to us to find accurate solution.Thank You
RegardsPsinkKeymasterGlad to help. Have a good day
PsinkKeymasterHello @Daniel
There is no issue with the theme. I have inspect your site url, i see there section position causing this issue. But don’t worry it can be fixed by adding few Css Code in the theme.
Please follow my instruction
Go To Admin Panel >> Appearance >> Customize >> Additional Css and paste bellow Css code then published and refresh. Then you will see changesection.related.products { position: static; }
Hope this helps,
Let us know if there’s any issue. We are all here to help youBest Regards
PsinkKeymasterHello,
We are sorry to hear that you are having an issue with one of our themes, and we’d be more than happy to investigate the matter further for you.
Can you please explain in brief about the issue. Is that checkout page ?
There is all 4 options in mobile. Here is the screen shot of checkout page
https://tinyurl.com/y549fd46It will be helpful if your share your site url and the screen record of actual issue or you can share screen shot of the issue by leaving color marking.
Best Regards
PsinkKeymasterHello,
For any sales/account issues like purchase or refund. Please contact our sales team at https://themepalace.com/contact-us/
Thank you.
Best Regards!!
December 7, 2020 at 10:28 pm in reply to: How to not show the subtitles from first paragraph in main slider #140166PsinkKeymasterHello,
To remove the content of slider, Please follow my instructions.
Go to Admin Panel >> Appearance >> Customize >> Additional Css, then paste the below Css code there and published#featured-slider-section article .entry-content p{ display: none; }
Hope this helps
If you have further more quires free to share with us. We are all here to help you
Regards
PsinkKeymasterHello,
We are sorry to hear that you are having trouble with one of our themes. We understand that this could be frustrating.
Please follow my instruction to change price and description color
Go to Admin Panel >> Appearance >> Customize >> Additional Css, Paste this code Css code there
Css code to change price color
.wp-block-coblocks-food-item__price span { color: #210e0e; }
and Css code to change description color
.wp-block-coblocks-food-item__description { color: #210e0e; }
Please kindly change the color code as per your need before you published.
Hope this helps,
If you have any further queries regarding theme. Please let us know
Regards,
PsinkKeymasterHello @NUBIAN1
Follow this Instructions to modify playlist as your choice of songs.
Go to Admin Panel >> Appearance >> Customize >> Front Page >> About Us
There you will find Select Multiple Audios , you can change playlist as per your need. After you update playlist don’t forget to published.
I guess this will help you. If there anything left do contact me. I will be there to help you
Regards,
PsinkKeymasterHello,
The second one has to worked for it. Well it’s OK we will help you
Where did you add this Css code in the theme ?
Did you added it to Admin panel >> appearance >> customize >> additional css ?
If not try this one add this Css code in Additional Css then publish and refresh..section-heading-wrapper { display: none; }
I guess this will help you.
If not send us a screenshot with marks and site URL of your site. it will helps us to find actual issue
Regards,
PsinkKeymasterHello,
We have report above issue to theme author. He wants your site url to send us. We will figure out the issue and let you noticed
Regards,
PsinkKeymasterGlad to help
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