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Viewing 11 posts - 1,441 through 1,451 (of 1,451 total)
1 2 3 … 95 96 97
  • Author
    Posts
  • December 8, 2020 at 12:21 pm in reply to: Payment options mobile/ tablet #140217
    Psink
    Keymaster

    Hello,

    We are sorry to hear that you are having an issue with one of our themes, and we’d be more than happy to investigate the matter further for you.

    Can you please explain in brief about the issue. Is that checkout page ?

    There is all 4 options in mobile. Here is the screen shot of checkout page
    https://tinyurl.com/y549fd46

    It will be helpful if your share your site url and the screen record of actual issue or you can share screen shot of the issue by leaving color marking.

    Best Regards

    December 8, 2020 at 11:16 am in reply to: Refund Request #140213
    Psink
    Keymaster

    Hello,

    For any sales/account issues like purchase or refund. Please contact our sales team at https://themepalace.com/contact-us/

    Thank you.

    Best Regards!!

    December 7, 2020 at 10:28 pm in reply to: How to not show the subtitles from first paragraph in main slider #140166
    Psink
    Keymaster

    Hello,

    To remove the content of slider, Please follow my instructions.
    Go to Admin Panel >> Appearance >> Customize >> Additional Css, then paste the below Css code there and published 

    #featured-slider-section article .entry-content p{
    display: none;
}

    Hope this helps

    If you have further more quires free to share with us. We are all here to help you

    Regards

    December 7, 2020 at 10:11 pm in reply to: Font color #140165
    Psink
    Keymaster

    Hello,

    We are sorry to hear that you are having trouble with one of our themes. We understand that this could be frustrating.

    Please follow my instruction to change price and description color

    Go to Admin Panel >> Appearance >> Customize >> Additional Css, Paste this code Css code there

    Css code to change price color

    .wp-block-coblocks-food-item__price span {
    color: #210e0e;
}

    and Css code to change description color

    .wp-block-coblocks-food-item__description {
    color: #210e0e;
}

    Please kindly change the color code as per your need before you published.

    Hope this helps,

    If you have any further queries regarding theme. Please let us know

    Regards,

    December 6, 2020 at 9:57 pm in reply to: Multiple Audios #140123
    Psink
    Keymaster

    Hello @NUBIAN1

    Follow this Instructions to modify playlist as your choice of songs.

    Go to Admin Panel >> Appearance >> Customize >> Front Page >> About Us

    There you will find Select Multiple Audios , you can change playlist as per your need. After you update playlist don’t forget to published.

    I guess this will help you. If there anything left do contact me. I will be there to help you

    Regards,

    December 4, 2020 at 2:25 am in reply to: Custom styles not updated after changing #140030
    Psink
    Keymaster

    Hello,

    The second one has to worked for it. Well it’s OK we will help you

    Where did you add this Css code in the theme ?
    Did you added it to Admin panel >> appearance >> customize >> additional css ?
    If not try this one add this Css code in Additional Css then publish and refresh. 

    .section-heading-wrapper  {
	display: none;

}

    I guess this will help you.

    If not send us a screenshot with marks and site URL of your site. it will helps us to find actual issue

    Regards,

    December 3, 2020 at 11:18 pm in reply to: Google Translate not support in version 3.0.1 #140024
    Psink
    Keymaster

    Hello,

    We have report above issue to theme author. He wants your site url to send us. We will figure out the issue and let you noticed

    Regards,

    December 3, 2020 at 9:39 pm in reply to: Header Space #140016
    Psink
    Keymaster

    Glad to help

    December 3, 2020 at 9:02 pm in reply to: Header Space #140014
    Psink
    Keymaster

    Hello,

    Try this css code

    header.entry-header {
    display: none;
    }

    Add above css code to following path Admin Panel > Appearance > Customize > Additional CSS. This code will hide header – which that you need.

    Hope this will help you. If you have any further queries, Let us know. We will be always there to help you.

    Regards,

    December 3, 2020 at 8:08 am in reply to: demo data #139988
    Psink
    Keymaster

    Hello @Linion Sitwayin Morisien

    Currently there is no demo data provided in the theme. We will add it soon. For now Please Download Demo data from this link https://drive.google.com/file/d/1zRL32zl8AI-uG8Q-zlWB7NcYKd7Oo6Dl/view?usp=sharing

    and Follow these steps

    1. After download complete, extract it.
    2. Then go to dashboard >> tools >> import there you will find WordPress in the options click on Run Importer and upload .xml files here then click Upload file and import
    3. Go to dashboard >> tools >> Widgets Importer And Exporter upload .wie file here then click import widgets
    4. go to dashboard >> appearance >> customizer there you will find Export/Import – upload .dat file here, check Download and import image files? then click import

    I guess it will help you. If you have further more confusion please let me know so i can help you

    Regards,

    December 3, 2020 at 5:56 am in reply to: Google Translate not support in version 3.0.1 #139974
    Psink
    Keymaster

    Hello

    First of all we are very sorry for late reply.

    According to your query, site pages is not opening if GTranslate is active. Is this issue happens in previous version too ? Please send us your site url and if possible send us a screen record of actual issue using Awesome Screenshot & Screen Recorder extension in chrome.

    We have contacted theme author. We will come to you soon after theme author figure out the actual issue

    Regards,

  • Author
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Viewing 11 posts - 1,441 through 1,451 (of 1,451 total)
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