Forum Replies Created

Viewing 15 posts - 1,696 through 1,710 (of 8,657 total)
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    Posts
  • in reply to: Problem displaying Product Gallery #110673
    wensolutions
    Keymaster

    Hello,

    Actually, our themes ‘kids education’ and ‘kids education pro’ are not being made compatible with ‘Woo commerce’ plugin so incompatibility can be one of the reason for the issue.

    However, we may work in future for the compatibility of theme with ‘Woo commerce’ plugin.

    If you have any queries further, let us know.

    Thank you.

    in reply to: Not able to see the clouds on the header #110475
    wensolutions
    Keymaster

    Hello,

    Can you please provide us with site URL so that we can help you?

    Regards.

    in reply to: fonts – custom font – university hub pro #110402
    wensolutions
    Keymaster

    Hello,

    Actually, you cannot add your own font in theme but you can change the font family available in theme itself.

    Also, if you want to add your own font in theme, we would like to suggest you to consider hiring a freelancer or our professional developer.

    To hire our professional developer, please refer below given link:

    https://themepalace.com/hire-a-customizer

    If you have any queries further, let us know.

    Thank you.

    in reply to: Breadcrumbs: Search Console Identifies Missing Items #110319
    wensolutions
    Keymaster

    Hello,

    The current breadcrumb markup may not be structured with the Google’s structured data testing tool (https://search.google.com/structured-data/testing-tool) which is the cause for the error. This means that another plugin or theme feature which has added breadcrumb markup may not align with the Google’s structured data testing tool. So, we recommend you to use the Yoast SEO to add the breadcrumb Markup on your site as third party plugin.

    For detail asistance regarding how to add yoast SEO Breadcrumb, please refer below given link:

    https://kb.yoast.com/kb/implement-wordpress-seo-breadcrumbs/

    If you have any queries further, let us know.

    Thank you.

    in reply to: Blog Feature Image #110317
    wensolutions
    Keymaster

    Hello,

    Can you please provide us with specific screenshot for the section where you are willing to remove image and site URL so that we can help you?

    Regards.

    in reply to: Presales Questions for Pleased Pro #110298
    wensolutions
    Keymaster

    Hello,

    First of all, thank you or your interest in Pleased pro theme.

    Please find answers regarding your queries pointwise below:

    Query1: Is the header customizable without having to deal with too much “additional CSS” (I’m a disaster with CSS…)

    Response: As for now, the customization option for header section is not available. However you will be provided with the feature to manage header image, logo, site title, tagline etc.

    Query2: Does the header can combine menu and logo? e.g.: Within the header to include a centered logo with menu below it?

    Response: Actually, header section combine both menu and logo but the logo cannot be centered as it will be displayed in left side. Also, menu section cannot be displayed under the logo as it will be displayed in right side.

    Query3: Does the Pleased Pro allows a sticky header / menu with a parallax effect?

    Response: The pleased pro provide the sticky header/ menu but it doesn’t provide parallax effect.

    Query4: Can Logo size can increased and centered, I’ve tried on the free version without any success!

    Response: Actually, logo cannot be centered as well as cannot be increased in size. But custom CSS can be added for this feature.

    Query5: Fonts’ wise can I add specific fonts, such as Vonique?

    Response: You cannot add specific fonts in theme.

    Query6: Widgets, how many widgets area exists and where?

    Response: To view available widgets area, please refer below given link:
    http://prntscr.com/q2m0ac

    If you have any queries further, let us know.

    Thank you.

    in reply to: How to center the author bio? #110295
    wensolutions
    Keymaster

    Hello,

    Actually, the layout section will be managed through widget itself.

    However, we can provide you with custom CSS to center the image and text. Can you please provide us with site URL so that we can provide you custom CSS?

    Regards.

    wensolutions
    Keymaster

    Hello,

    Please don’t provide this type of login detail in public forum due to security reason.

    Also, for now we have deleted the information you have provided in public forum but from next time please don’t provide login detail in public forum.

    Please make sure that you have provided login detail in email.

    Regards.

    wensolutions
    Keymaster

    Hello,

    Can you please provide us with admin login detail in below given email so that we can inspect the issue further?

    email: wensolution@gmail.com

    Regards.

    in reply to: Education Hub Pro Update #110205
    wensolutions
    Keymaster

    Hello,

    Please once download the zip file of updated theme from your logged in account and upload the zip file manually from admin panel or via FTP.

    Regards.

    wensolutions
    Keymaster

    Hello,

    Please once download the zip file of updated theme from your logged in account and upload the zip file manually from admin panel or via FTP.

    Regards.

    wensolutions
    Keymaster

    Hello,

    Actually, the issue may have raised due to expiration of license. So, please make sure that the license has not been expired.

    If license has not been expired, please download the zip file of updated theme and upload the zip file from admin panel.

    Also, third party plugins conflict can be one of the leading cause for the uncertain behavior of your site. So, please verify the issue by deactivating third party plugins one by one.

    If issue still persist, let us know.

    Thank you.

    in reply to: Remove Search Form in Slider #110193
    wensolutions
    Keymaster

    Hello,

    Please add following given CSS in Additional CSS section to remove search field and label in slider section by going to Admin Panel > Appearance > Customize > Additional CSS

    .entry-container .search-form{
     display: none;
    }
    .entry-container .entry-title{
      display: none;
    }

    Hope this helps.

    If you have any queries further, let us know.

    Thank you.

    in reply to: Would like to know how to install #110192
    wensolutions
    Keymaster

    Hello,

    You can go through this given link below which contains step by step process of installation.
    https://themepalace.com/instructions/themes/food-restro-pro/

    Hope this helps.

    If you have any query, let us know.

    Thank you.

    in reply to: how to range article below 1 2 3 4 5 and more #110166
    wensolutions
    Keymaster

    Hello,

    Actually, the feature you have requested cannot be achieved through CSS.

    Regards.

Viewing 15 posts - 1,696 through 1,710 (of 8,657 total)