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wensolutions
KeymasterHello,
Please find answers regarding your queries below
Query 1: Team must be in a different order (alphabetical order does not grab it)
We don’t have such feature for now and to add this feature higher customization is needed. so, if you need this feature in your site you can hire developer through https://themepalace.com/hire-a-customizer.
Query 2: The word Designation must be in a different word.
The feature to translate the string is not available in the theme itself. As a work around, to change the word designation, you can use a plugin called Loco Translate. Please follow the given link for the detailed assistance for using the plugin to translate the particular string :https://wptravel.io/translation-of-the-strings/
Hope this helps.
Thank you.
wensolutions
KeymasterHello,
Could you provide us with your site url so that we can inspect issue further?
Thank you
wensolutions
KeymasterHello,
The feature you have requested isn’t available in theme. Themes are purely dedicated for the layout of the website and do not contribute for the typical functionality as you have requested. We suggest you to use some external plugin for this functionality.
Hope this clears your confusion.
Thank you.
wensolutions
KeymasterHello
Can you please provide us with your admin login credentials so that our developers can carry out with the further inspection regarding the issue ?
Please provide the credentials in the given address : support[@]wptravel.io
Hope to hear from you soon.
Regards!
wensolutions
KeymasterHello
Can you please provide us with your admin login credentials so that our developers can carry out with the further inspection regarding the issue ?
Please provide the credentials in the given address : support[@]wptravel.io
Hope to hear from you soon.
Regards!
October 5, 2019 at 11:50 pm in reply to: Admin mode error occurs when I insert theme license key value. #107321wensolutions
KeymasterHello
Glad that we could help you.
For any further query/confusion, feel free to reach back to us.
Regards!
October 5, 2019 at 9:34 am in reply to: Slow load times from Selfgraphy (not Pro) theme update #107302wensolutions
KeymasterHello
The load time of your website highly depends on the resources used in your site like the media files. Please use some of the optimization plugins which can help you reduce the execution time of the site.
If you want us to speed up your site, you can always consider hiring a professional developer to do the job for you.
Regards!
October 3, 2019 at 12:37 am in reply to: How add three columns to the first page, as in your demo? #107156wensolutions
KeymasterHello
When we inspected the issue, it seems that the issue no longer persist and is working well now.
If it is not the case, please write back to us.
Feel free to reach us for any further query/confusion.
Regards!
wensolutions
KeymasterHello
We are having trouble to get your exact issue. Can you please elaborate the issue that you are having so that we can get back to you more precisely ?
Regards!
wensolutions
KeymasterHello
You can disable the sections including the slider section if you are not willing to show them in the frontend.
Please refer to the given screenshot that shows the way you can disable the slider section: https://prnt.sc/pe5cus
Furthermore, if you want to hide selected page title, we can provide you with the custom CSS snippets if you use pro version of the theme.
Best Regards!
wensolutions
KeymasterHello
Please refer to given screenshot which illustrates the area in which the color option affects : https://prnt.sc/pdr80o
Regarding your query about integrating custom color, theme has its predefined color options. You can however customize the existing options and make the modification in the theme file with the help of Child Theme as well as adding the CSS snippets in the Additional CSS section.
We will surely assist you with some minor changes but modification that involves high amount of code customization is out of scope of the support forum and you might need to hire a professional developer in that case.
If you face any problem in the existing functionality of the theme, we will be more than happy to assist you.
Best Regards!
wensolutions
KeymasterHello
For further inspection, please provide us with you admin login credentials in the given email address : support[@]wptravel.io
Also, please provide us with the text that you have used in the overview section so that we can carry out the inspection more precisely.
Regards!
October 2, 2019 at 12:14 am in reply to: How add three columns to the first page, as in your demo? #107094wensolutions
KeymasterHello
Can you please provide us with your site URL so that we can inspect the issue precisely ?
Regards!
wensolutions
KeymasterHello
We apologize for the inconvenience.
The issue that you have reported is quite unlikely to occur. We tried in different scenario to replicate the issue in our side but were unable to replicate it.
Please verify the issue by creating a test trip in your side. Place the exact text that you have used in the overview of the affected trip and publish the test trip. The case is likely to be that your server has blocked some of the text due to the security reasons. Please verify the issue and let us know if it affects the test trip.
Hope to hear from you again.
Regards!
wensolutions
KeymasterHello @ghalij,
We would like to apologize for any kind of inconvenience. Since we do not have any idea what you are exactly looking for in the plugin so can you please once make us clear on the feature that you are looking in WP Travel so that we can help you further.
Hoping to hear from you soon.
Thank you.
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