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wensolutions
KeymasterHello @janjellema,
The University Hub Pro theme uses the jQuery sidr menu for the responsive ( mobile menu ).
The sidr menu displays the sub menu items from the menu in responsive menu indented with some spacing. The submenu of the child menu is also shown in the listing with similar level indentation.
Thus all the menus used inside the submenu ( and its child ) menu is visible even in the responsive screens.
While we have tested your website on a responsive device, it is seen that all the submenu pages are visible and accessible. Please check and verify the menu items displayed in the responsive view.
For any confusions / issues please feel free to post in your queries and we will happily help you further.
Hope this helps,
Best Regards !!
wensolutions
KeymasterHello @dcreech,
Contact and Portfolio are the template pages .
You will find these template pages at the right hand side of the particular page.
For this goto Admin Panel > Pages and then to the particular page . Here you will find the template section and you can assign the template to the particular page. The feature of the template pages is seen in the page you have assigned that template.
Refer to below screen shot more info:
http://image.prntscr.com/image/ec65b1eceda04cd5a5bf49a14d20202e.pngHope this helps.
Let us know if you have any confusion further.
Best Regards!!
wensolutions
KeymasterHello @kaycorcor,
We are unable to recreate your issue locally and as far as we have checked your site URL we do not seem to find any problem or console error. And your site looks fine as well.
So please once verify your issue by deactivating the third party plugin one by one and if the issue still exist we need to check your backend setting for this you have to provide your login credentials in our official email address which is “support@wensolutions.com”.
Hope this helps.Best Regards!!
wensolutions
KeymasterHello @mwjeff,
We apologize for the delayed response.
You can center the text of the featured content block by simply pasting in the following custom CSS in your Admin Dashboard > Appearance > Customize > Additional CSS :
#featured-content header.entry-header { text-align: center; }Hope this Helps,
Best Regards !!
wensolutions
KeymasterHello @dianedopson,
While we have inspected your website, it is seen that the site is having trouble loading the script / styles required for the mobile menu trigger correctly.
The issue might have been caused by the caching plugin that you are using in the site currently.
To debug the issue further, please check by deactivating the caching plugin used in the site and check to see if this resolves the issue.
If the issue is not resolved, please post back to us so that we can approach further for a precise fix.
Hope this Helps,
Best Regards !!
February 19, 2017 at 11:05 pm in reply to: My subdomain does not recognise that I have the full version of the template #32846wensolutions
KeymasterHello @brasiguaios,
From your site URL it is found that you have not included the CSS we have provided so please make sure that you have included the CSS we have provided in Admin Panel > Appearance > Customize > Additional CSS.
Also you can definitely use the template even after the expiration of the license for the theme but you won’t be getting the latest updates of the theme . For this you need to reactivate your license.
Hope this helps.
Best Regards!!
wensolutions
KeymasterHello @facmy,
As we have mentioned earlier, the issue that you are referring to might have been caused by the Custom CSS conflict that you have used in the site.
If the issue persists, you can share with us your website URL and the CSS code that you have used in the site so that we can look further into the issue.
Also, if you have any further queries / issues regarding the theme, you can post them here and we will happily help you further.
Best Regards !!
wensolutions
KeymasterHello,
The pro version of the Charitize Pro theme already has an option to display / edit the text of the Donate button from the theme customizer setting.
Furthermore, the CSS that you had applied might have caused the issues in the site.
If any such theme related issues still exists in your site, please explain the issue further with your Website URL so that we can inspect the issue in your site and provide you with a precise fix.
Best Regards.
February 18, 2017 at 11:46 pm in reply to: Alignment of "Search" field capsule in blue colour is not proper #32753wensolutions
KeymasterHello,
Please find below the breakdown of the issues that you have shared through the screenshot and our respective responses listed down :
- Search Button :
The pushing of the search button is due to the CSS conflict in your website that is created by the “Custom Registration Form Builder” plugin currently activated with the theme. To resolve the issue you can try forced CSS override of the CSS by the plugin as follows :
input.search-submit { width: auto!important; }However, please note that the plugin might be having conflict with other sections too, as the third-party plugin has not been tested for compatibility with the theme.
- Content Start from vertical line
Try adding the following custom CSS to pust the content up to your indicated vertical line position :
.site-content { padding: 0px; } .entry-content, .entry-summary { margin: 0px; }- Search results Page
The option to increase / decrease the font size of the title is not available from the theme customizer. However, you can also use some custom CSS to control the font size as :
.search h2.entry-title { font-size: 25px; } .search .entry-summary { display: none; }This will also remove the excerpt from the page.
- Older Posts taking to undesired page
We are actually having trouble understanding this issue correctly. While we tested the button it was taking and loading the older posts in the site. Could you please elaborate the issue so that we could suggest you some precise fix ??
Hope this Helps,
Best Regards.
February 18, 2017 at 11:56 am in reply to: My subdomain does not recognise that I have the full version of the template #32711wensolutions
KeymasterHello,
Thank you for the appreciation.
You can decrease the spacing even in the front page by simply adding in the following custom CSS :
.home .site-content { padding-top: 0px; }Also, to change the color of the icon background for go to top icon please change the “Background Color” in your Admin Panel > Appearance > Customize > Colors Options > Go To Top Color Options.
Hope this Helps,
Best Regards !!
wensolutions
KeymasterHello @Zolomon7983,
Please provide us your website URL explaining the issue further so that we could inspect the issue in your site and provide you with a precise fix.
Best Regards !!
wensolutions
KeymasterHello @dickkirkland,
Thank you for your appreciation and interest with the Onefold Pro theme.
After creation and publishing your posts you can setup the theme with the effects as seen in the theme demo.
The services section in the theme can be used by setting your desired pages in the section from the customizer section. Aslo, the “Recent Works” section and the “Latest News” can be set by choosing your desired category foe each individual section.
The images displayed in each section comes from the “Featured Image” from each respective page / post.
You can try setting up the homepage after you have created your desired contents. Also,please check the official theme documentation for better insight on theme setup and usage from the link here :
http://themepalace.com/theme-instructions/onefold-pro/
Furthermore, if you have any issues further, you can post back to us and we will definitely help you further.
Hope this Helps,
Best Regards !!
wensolutions
KeymasterHello @dianedopson,
While we have tested the theme latest version through responsive devices, the menu seems to be working fine on our side.
Please provide us your Website URL so that we could inspect your website for the issue and provide you with a precise fix.
Best Regards !!
wensolutions
KeymasterHello @murali-krishna,
The demo content for the University Hub Pro theme is not bundled within the theme.
However, we do have compiled in the official theme documentation of the theme that contains step by step guide with screenshots to the process of using the theme. Please check the documentation of the theme from the link here :
http://themepalace.com/theme-instructions/university-hub-pro/
Also, if you require any further help setting up the website, please explain the specific section / contents that you are having trouble setting up with your website URL so that we could help you precisely.
Hope this Helps,
Best Regards !!
wensolutions
KeymasterGlad to know your issue has been resolved !!
If you have any issues / queries further, please feel free to post them here and we will definitely help you further.
Best Regards !!
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