Hello

To solve the issue for now you need to create and activate the child theme.

Below is the link on how to create the child theme .

Child Theme

You can simply create the child theme using plugin as well.

After creating and activating the child theme create a content.php file in child theme and paste the below code.

Also create index.php file in child theme and copy exact code as the parent theme and replace the code in line no 41 i.e
get_template_part( 'template-parts/content', get_post_format() );

with the below code.
get_template_part( 'content');

Hope this helps .

The theme will also be updated soon.

Best Regards!!

Hello @jny,

We have analyzed your situation and understand that you need to use the Next Gen gallery plugin to manage your gallery.

With some tweaks and settings in the gallery plugin, you should be able to disable the lightbox popup gallery by the plugin itself allowing only the theme popup to show.

Although the support forum is dedicated to theme related bug and fixes and does not provide third party plugins support, we can suggest some simple settings tweak.

You can try changing the settings regarding the lightbox popup from your Admin Dashboard > Gallery > Other Options > Lightbox Effects and choose “None” under “What effect would you like to use?” option.

This should disable the popup from the plugin allowing the theme popup to be the single gallery popup for the images.

Hope this Helps,

Best Regards !!

@smartceushub, from inspection it has been found that your license key is activated in secondary domain other than the main domain you want. Site is reset so please try to activate the license key in main domain now.

@lore, please confirm the above conditions and your license key is not previously activated anywhere in secondary domain.

Hello @OFFMONEY,

While we have tested on our side, both the “MP: Call to Action” and “MP: Latest News” widgets are working fine and updating as per the changes.

Also, the sections can be modified from the Customizer via Admin Dashboard > Appearance > Customize > Widgets > Front Page Widget Area and choosing the widgets to display.

Please check the customizer section and verify that you have added the widgets in the widget area and save and publish your changes.

If the issue is not resolved, please provide us your Website URL so that we could inspect the issue and provide a precise fix.

Hope this Helps,

Best Regards !!

Hello @edu_horse,

As per the current design of the Education Hub Pro theme, the theme does not contain any widget area in the header that might be an ideal place for a translator widget to be placed.

However, if you want to display the sidebar in the front page that contains the translator you can achieve the request by simply going to Admin Dashboard > Appearance > Customize > Theme Options > Home Page Options and check the “Show Home Contents” Checkbox.

This will allow you to display the Static front page contents as well as the sidebar you have setup for inner pages in the front page along with the translator widget below the News and Events Section.

Hope this Helps,

Best Regards !!

Hello @ivanulia,

We have inspected your website and it is seen that a plugin currently active in your website is causing JavaScript Error in the console, interfering with the theme’s featured slider.

While we have tested locally on our side no such errors are seen in the theme.

Please try deactivating the “WP Lightbox 2” plugin from your Admin Dashboard > Plugins and it should resolve your issue.

Hope this helps,

Best Regards !!

Hello @meshela,

If you want to hide both the header and the main navigation from a specific page, you can use the following custom CSS for your page :

body.page-id-2344 header#masthead, body.page-id-2344 #main-nav {
    display: none;
}

Hope this Helps,

Best Regards !!