Hello,

Regarding your query, please update to the latest version of the WP Travel plugin and also make sure to verify the issue has been resolved as we have fixed the issue in the recent version.

Also, refer to the documentation link below which might help you solve your issue of image quality.

https://wptravel.io/image-quality-problem-in-trip-gallery-and-thumbnail/

If the issue still persists, kindly let us know.

Regards.

Hello @ibrahimelfarahgmail-com,

First of all, thank you very much for the purchase.

For your kind information, we never push our dear customer to hire the professionals unless it is a new feature request which needs higher code customization.

For every issues in our product, we are responsible and we always tend to fix them in a timely manner. Now coming back to your query, the pro version does not generate such type of issue. So the issue might be in your specific setting for which we need your site URL. Even if we could not figure out from this then we need your admin login to verify the issue.

But before that, you need to check the issue from your level as well so once switch back to the default theme and verify the issue. If the issue persists even with the default theme there must be an issue in your setting.

Another step would be checking by deactivating the third party plugin if you have installed any as third party plugin can be one of the causes for the issue.

Please get back to us if the steps do not fix the issue.

Thank you and stay safe.

Hello @adelsn39,

The issue is very unlikely to happen, Can you please once check the issue in the fresh setup. Also, make sure to download the zip again as there might have been missing some file while downloading the plugin.

Upload the theme following the instructions mentioned. Make sure there is no any third party plugin activated in the setup.

For your information, the pro theme is working fine on our side.

If the issue still persist then please provide your site URL along with the Admin Login detail so that we can inspect the issue further and help you.

Email: wensolution[at]gmail.com

Thank you.

Hello,

Regarding your query about the menu, you can add the CSS following the path Admin Panel > Appearance > Customize > Additional CSS to make the menu visible even in the active page.

.lite-version #masthead .main-navigation ul#primary-menu ul > li.current-menu-item > a {
    color: #600e3f;
    font-weight: bold;
}

Hope this helps.

If you have further queries, kindly let us know.

Regards

Hello,

Please find answers regarding your queries pointwise below:

Query1: Limited Font Type Support and no individual options for H1 to H6 and P tag

Response: Regarding Font Type, we will note the feature you have requested as feature request and will work on it.

Also, regarding individual options for H1 to H6 and p tag, normally theme doesn’t provide such type of feature. However,
we will inform to theme author regarding this feature.

Query2: No Font size support for H1 to H6 and P tag

Response: Actually, the font sizes are already defined for H1 to H6 and p tag. So, no option will be provided by any
theme regarding font size option for H1 to H6 and p tag.

Query3: Button Color, Button Hover Color – Change option- Only predefined options(Color Scheme) -and no options for setting it without writing additional css.

Response: We will note the feature regarding providing option for setting color for button and button hover and will
work on it.

Query4: Subscription Section Limited to Jetpack only.

Response: As for now, subscription section can be activated with installation of Jetpack plugin.

Query5: No testimonial standalone Page/Page Template, so that it can display all the testimonials for the site.

Response: Actually ,there is no standalone page to display all the testimonials for the site. However, you can display
testimonials in front page as per your requirement.

For detail assistance, please refer below given link:

https://themepalace.com/instructions/themes/travel-master-pro/#doc-testimonial-23

Query6: No Option to display – who we are and what we offer. The existing “services”, “About Us” section doesn’t offer what it is meant to be.

Response:You can create pages and assigned to ‘About Us’ and ‘Services’ section to display the content you are willing
to display in ‘who we are’ and ‘what we offer’ sections.If you are willing to add ‘who we are’ and ‘what we offer’ section then higher code customization is required.

Query7: Also it doesn’t even list the destinations/trip types/Activity types (the categories and not the trip items).

Response: Actually, we are not quite clear with query. However if you referring that the terms you have mentioned are
not being listed in customize section then you can view the list of terms you have mentioned and can select one by going
to Admin Panel > Customize > Front Page > Popular Destination.

Also, please make sure that destinations/trip types/activity type has been added for the trip.

Query8: Header image size issue, font size issue in Mobile display.

Response: Please explain the issue you are facing with specific screenshot so that we can see if we can provide you
custom CSS.

Query9: I am not sure if themepalace is maintained fully by WEN Solutions as I see the developer of the Travel Master Pro theme as themepalace, while few other themes have developers named as “Wen Solutions. quite confusing.

Response: Actually, we provide support for our product as well as for product(themes) of themepalace. So, if you face
any issue related to theme you can post to us via email or themepalace forum.

Query10: Unable to see the changelog for the theme.

Response: You can view change log of the theme through readme file which is located inside theme(name) folder.

If you have any queries further, let us know.

Thank you.

Hello,

The feature to change the color in free theme is limited as you can refer to the screenshot given below.

https://themepalace.com/instructions/themes/pet-business/#doc-how-to-manage-colors-6

Regarding your query, to add custom colors you have to hire a customizer or hire a freelancer as it requires hard code customization.

https://themepalace.com/hire-a-customizer/

Regards.

Hello @ATLANTASEN9,

Please explain in detail your query so that we can be clear. Also please provide us with your site URL and screenshots of the sections.

Regards.

Hello,

Sorry for the inconvenience but your site is still under construction, also please provide us with the screen record showing the exact issue you have faced so that we can inspect in detail to help you with the precise fixes.

Regards.