Forum Replies Created

Viewing 15 posts - 7,666 through 7,680 (of 8,657 total)
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    Posts
  • in reply to: Major issues #14617
    wensolutions
    Keymaster

    Hello @assad, could you please create a new ticket in Education Hub Pro forum from this link.

    http://themepalace.com/forum/education-hub-pro/

    We will follow you there in your current issue.

    Thank you for your cooperation in advance !

    in reply to: Installation error failed to write file to disk #14585
    wensolutions
    Keymaster

    Hello,

    As much as we would love to help you, the error you are explaining is not a theme issue rather it is mainly caused by file permission issue. Which means you will need to provide proper permission to all your WordPress file and directory.

    To know more about permissions please check https://codex.wordpress.org/Changing_File_Permissions

    If you continue to face this error please contact your hosting service provider, we are sure they will be able to fix your issue.

    Hope it helps.
    Best regards.

    in reply to: Post Navigation #14497
    wensolutions
    Keymaster

    Hello @benoa

    No problem!!!
    So if you have any other query regarding the theme then never hesitate to open a new topic.

    CHEERS,
    Regards!!!

    in reply to: Post Navigation #14491
    wensolutions
    Keymaster

    Hello @benoa

    When you visit single post there is already a post navigation. Can you please explain your issue in more details so that we could provide you further guidance.

    Hope you understand.
    Best Regards!!!

    in reply to: Is there Sample Data Available? #14444
    wensolutions
    Keymaster

    Hello @Kiama,

    Please post your new support queries by starting starting your own thread. Also, please post in support queries related to education hub pro theme in the theme’s support forum at : http://themepalace.com/forum/education-hub-pro/

    Hope you would understand,
    Best Regards!!

    in reply to: Featured Image on Homepage #14387
    wensolutions
    Keymaster

    Hello @CherylR

    If you don’t want to show the image on the actual post/page in each and every posts/page you visit you can do it by going to Admin Panel / Appearance / Customize / Theme Options / Layout Options. Here you will see Image in Single Post/Page option and select No Image option from here.

    But if you want to disable in single page/post then you need to go to particular page/post editor screen and then in Theme Settings Tab you will see Choose Image Size in Single Post/Page option. Now choose No Image option here.

    Hope this will help to resolve your issue.
    Regards!!!

    in reply to: Child Theme Update Issues #14386
    wensolutions
    Keymaster

    Hello,

    You do not need to update the child theme, after you have updated the parent theme the child theme (even though the child theme does not update ) will use the features of the updated parent theme.

    So you do not have to worry about updating the child theme, all you have to do is update the parent theme.

    Hope you understand.
    Best regards.

    in reply to: Mobile Menu not working #14344
    wensolutions
    Keymaster

    Hello @ryanbit

    Unfortunately, the theme doesn’t support this customization and, as much as we would love to help with some custom code, this is beyond the support offered for our products, which consists of bug fixing and theme documentation.

    However you can achieve the option for color customization if you wish to buy the pro version of this theme.
    Furthermore you will find more additional awesome feature in pro version of the theme.
    You can check the pro version of the theme here:
    http://themepalace.com/downloads/wen-associate-pro/

    However if you don’t want to go for pro version the you always have option for hiring a customizer for you particular need. You just need to fill up to form here:
    themepalace.com/hire-a-customizer
    to hire a customizer.

    Hope this will help you.

    Regards!!!!

    in reply to: Theme Activation not working… #14343
    wensolutions
    Keymaster

    @bendfrozien, make sure you have activated the Pro version of Education Hub, i.e. Education Hub Pro.

    It should then give you an option of Theme License in Appearance menu section.

    Thank you.

    in reply to: Mobile Menu not working #14297
    wensolutions
    Keymaster

    Hello @ryanbit

    As far as we have inspected your site it is seen that you have used simple CSS plugin and pasted a lot of CSS there.

    The particular code as shown below have resulted in not displaying the mobile menu:

    So the solution would be either you need to remove the bit of code shown below or you need to deactivate the simple CSS plugin that you have activated. It is better to deactivate the plugin because that theme itself provides the option to write Custom CSS for the site for simple modification.

    
    #mobile-trigger{ display: none;}
    

    Hope this will make you clear.
    Let us know if any further confusion.

    Best Regards!!!

    in reply to: Mobile Menu not working #14288
    wensolutions
    Keymaster

    Hello @ryanbit

    We would like to know that if you deactivate the plugin, does the mobile menu shows up or the mobile menu doesn’t show up by deactivating the plugin as well.

    Hope you understand.

    Regards!!!

    in reply to: Site identity #14270
    wensolutions
    Keymaster

    Hello,

    Please add the below given CSS to Dashboard -> Appearance -> Customize -> Theme Options -> Advanced Options to change your font size, font family and make the logo center to site title.

    #site-identity {
        float: left;
        margin-top: -14px;
        margin-left: -17%;
    }
    a.custom-logo-link {
        margin-left: 8%;
    }
    .site-title {
    font-family: "Helvetica";
       font-size: 22px;
    }

    Also remember that the free theme only has limited font options, unlike the premium version of the theme which has many font options and also other awesome features. To check the premium version please visit. http://themepalace.com/downloads/education-hub-pro/

    Regards.

    in reply to: Mobile Menu not working #14269
    wensolutions
    Keymaster

    Hello @ryanbit

    As far as we have inspected your site it is seem that menu in mobile version is working well, and your child theme is not activated as well.
    Can you please activate your child theme so that we can further study your issue.

    Regards!!!

    in reply to: Search Widget Not Working #14204
    wensolutions
    Keymaster

    Hello,

    As far as we have checked this theme locally and it works all fine and all the search settings are working perfectly.
    However the search functionality is not checked with any third party plugins.
    So, if you have installed any third party plugins then please try disabling them one by one and check you site if the issue is fixed. If the issue is fixed you will know the exact plugin that have created the issue.
    But if the issue still continues then kindly let us know.

    Regards!!!

    in reply to: Page Titles #14202
    wensolutions
    Keymaster

    Hello,
    Your queries have been answered below,

    1-How can i remove page titles from header of page.
    You can see on image.

    To remove the page title please go to

    Dashboard -> Appearance -> Customize -> Theme Options -> Advanced Options

    h1.entry-title {
        display: none;
    }

    2-How can i change menu color for opened pages.I changed hover color but color for active pages not changing.

    To change the active and the hove color, on the same place add the below given CSS

    .main-navigation li a:hover, .main-navigation li.current-menu-item > a, .main-navigation li.current_page_item > a, .main-navigation li:hover > a {
        background: #00b9eb;
        color: #fff;
    }

    Hope it helps.
    Best regards.

Viewing 15 posts - 7,666 through 7,680 (of 8,657 total)