Forum Replies Created

Viewing 15 posts - 7,966 through 7,980 (of 8,657 total)
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    Posts
  • in reply to: Problems with the Slider in Chrome #9847
    wensolutions
    Keymaster

    Hello,

    Yes the update will be released soon as we have already found the fix,

    untill the update you can use the following css code on
    Dashboard -> Appearance -> Customize -> Theme Options -> Custom Css
    to fix your issue

    .wrapper-slider .slide-item:not(:first-child) {
     display: none;
     visibility: hidden;
    }

    Hope this helps
    Best regards.

    in reply to: Failed to download update #9846
    wensolutions
    Keymaster

    Hello @Anthony, do you have your License Key activated in your site ?

    You can log into your Theme Palace My Account anytime and download your theme or its updates.

    in reply to: Alt-Text Display on Images on Featured Slider #9833
    wensolutions
    Keymaster

    Hello @rsruss67

    Hope you are doing well. Apologies for the delay in replying to you.
    Please update the theme to the latest version.
    If you are still having the same issue of not displaying the caption feel free to post your query.

    Best Regards!!!

    in reply to: Problems with the Slider in Chrome #9821
    wensolutions
    Keymaster

    Thank you for letting us know about this issue. We are working to address this in next version update.

    Thank you for your patience!

    in reply to: Log In Screen #9777
    wensolutions
    Keymaster

    Hello @MeginMurphy

    As much as we would like to help you, the theme is not tested with any third party plugins as a result we are unable to tell which plugin works best with the theme.

    You will find many plugins that will fulfill your need, so you can install the one by checking Compatible up to,Last Updated, Active Installs, etc to find the best one.
    You can also check the Reviews for the best one.

    So, the conclusion is you can install any plugin you want but it is not guaranteed that it will work 100% fine. It may work or it mayn’t work. But most probably the plugins works fine except some exceptional cases.

    Hope this will make you clear.

    Best Regards!!!

    in reply to: Disabling built in media (photo gallery) #9775
    wensolutions
    Keymaster

    Hello,

    Seems like you have set gallery link to Media while creating the gallery,

    we will give you the steps to achieve your feature request. Follow the screenshots if you get confused.

    1. Open the page which has you gallery in editing mode and start editing the gallery,

    Edit gallery

    2. After the gallery editing option opens, set the link to option on gallery settings to none

    Link Option

    I hope this helps,
    Best regards.

    in reply to: Content Feature Images Error #9773
    wensolutions
    Keymaster

    Hello,

    Seems like you have not assigned the feature image for the page you have assigned as featured posts.

    To assign a image please go to

    Dashboard -> Pages -> About Us and click on edit

    Then after the page editor opens, on the bottom right you can see a set featured image option,
    click the link and upload the featured image. Save and do the same for rest of the featured pages

    If you are confused please follow the screenshot below,

    Setting Featured Image

    in reply to: Sub Items don't always show up #9771
    wensolutions
    Keymaster

    Hello @mckormack@gmail.com

    Please try and add the following custom css to

    Dashboard -> Appearance -> Customize -> Theme Options -> Advanced Options.

    
    .main-navigation ul ul {
        top: 40px;
    }
    

    Hope this will help to resolve your issue.
    Let us know how it goes.

    Regards!!!

    in reply to: Child Theme Update #9770
    wensolutions
    Keymaster

    Hello @CherylR

    You don’t need to do anything in child theme for update.
    You need to go to Admin Panel / Appearance / Themes. Now check your parent theme, here you might have some notification regarding updating parent theme.
    Now simply update your parent theme, then the child theme will inherit the update automatically.

    Hope this will make you clear.

    Regards!!!!

    in reply to: Doubt and Bug – Home Page #9769
    wensolutions
    Keymaster

    Hello @marinabrito

    As far as we have checked your site we don’t see any images in that particular contact section that you were referring.
    Is your issue fixed??
    Can you please explain your issue a bit in more clear way.

    Regards!!!

    in reply to: Left Align Header Image #9710
    wensolutions
    Keymaster

    Hello @mckormack@gmail.com

    Please try and add the following custom css to

    Dashboard -> Appearance -> Customize -> Theme Options -> Advanced Options.

    
    #masthead {
        background-position: 150px;
        background-size: 650px;
    }
    

    Hope this will help to resolve your issue.
    Let us know how it goes.

    Best Regards!!!

    in reply to: Left Align Header Image #9708
    wensolutions
    Keymaster

    Hello @mckormack@gmail.com

    Currently your site seems to be under construction mode so we are unable to provide you with the exact solution.
    Please show us the issue live so that we can inspect your site and provide you with the best solution for the issue.

    Regards!!!!

    in reply to: bbPress Forum #9680
    wensolutions
    Keymaster

    Hello @MeginMurphy

    Sorry to inform you that theme is not tested with any third party plugins apart from theme recommended plugins.
    As far as we would love to help you with this issue it seems you having problem with the plugin.
    We recommend you to visit particular plugin support forum here https://bbpress.org/forums/
    and you will surely get some help.

    Hope this will help you.

    Best Regards!!!

    in reply to: Disabling built in media (photo gallery) #9679
    wensolutions
    Keymaster

    Hello @kodprod

    Can you please post your site URL with some more explanation about your issue.
    It will be easy for us to inspect your site and provide you with some possible solution.

    Regards!!!!!

    in reply to: Update 2.1 Error Message #9678
    wensolutions
    Keymaster

    Hello @MeginMurphy, could you please let us know which version of the theme are you currently using? Also if you are using Pro version and have any other related queries, kindly open a new ticket in its PRO forum

    http://themepalace.com/forum/education-hub-pro/

Viewing 15 posts - 7,966 through 7,980 (of 8,657 total)