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April 7, 2021 at 12:12 am in reply to: “Destinations Caroussel” is misconfigured in comparison with demo #148034WEN ThemesParticipant
@bbm:
1. That error of incomplete import is not an issue. It’s just that due to WooCommerce plugin which is optional.
2. CSS comparison issue is due to the CSS coming from WP Travel Plugin. To fix this either you need to remove the CSS from the plugin or add the following CSS in “Appearance => Customize => Additional CSS” box:.slick-prev::before, .slick-next::before { display: none; } .section-trips-carousel .slick-prev.slick-arrow { left: auto; }
March 24, 2021 at 2:09 am in reply to: page or post title appears on top of the featured image #147112WEN ThemesParticipantHello Andy,
Sorry, there is no option to move the page title below the featured image in Signify Dark free theme. But that option is there in Signify Pro theme. If you upgrade to pro version then you can change it from “Appearance => Customize => Header Media => Title Position for single Page/Post”.
February 20, 2021 at 4:45 pm in reply to: Catch Themes Demo Import Problem from University hub pro theme ?? #144927WEN ThemesParticipant@supakorn: This looks like Plugin and your server compatibility issue. So, can you check your PHP version and the Catch themes demo import plugin version. Then, we can test it. Otherwise, please contact the plugin support at https://catchplugins.com/support-forum/
WEN ThemesParticipantHello Adriana,
I am not sure how you have build child theme. But yes, WPML and Polylang child theme need wpml-config.xml file. So, copy that file from the University Hub Pro theme and add in your child theme.
About the Featured Image Slider, when I test in our server it’s working fine. Is it issue in your child theme only or in the main theme as well. Also, what’s your site URL to check image slider in chrome and mobile.
WEN ThemesParticipantWe hav just updated the theme to support Polylang and WPML plugin. So, please update to version 3.2 and then you will be able to translate those theme string translation.
After the update, please go to “Languages => Strings Translation”, this section will show the strings that you have updated in Customizer ready for translation.
WEN ThemesParticipant1. Those Extra Sidebar are an option for Pages. So, if you want a different sidebar on a different page then you can use Extra Sidebar. There is a Theme Settings meta below the page content editor to select a different sidebar. Please check this screenshot https://themepalace.com/wp-content/uploads/2021/01/extra-sidebar.png
2. I am not so sure what do you mean by you have created your own slider and it’s not working in Edge or Mozilla browsers. I just check in our demo site https://demo.wenthemes.com/university-hub-pro/ and it’s working fine in both Edge and Mozilla. So, can you let us know the site URL?
WEN ThemesParticipantHi @minature_hero: Thanks for reporting issue in the WEN Corporate theme, we have fixed the theme and release the update. Please update to version 2.1. Thanks.
WEN ThemesParticipantHello All,
It’s fixed in the new version update 1.0.4. Please update to the latest version.
Regards,
WEN ThemesWEN ThemesParticipantHi h2imperium,
We are working on an update which will fix all of these issues. Please wait till tomorrow and update to latest version.
Regards,
WEN ThemesWEN ThemesParticipant@bellomo: We use the WordPress core header media and themes are only allowed to use it this as the core feature which doesn’t show video in mobile due to bandwidth issue. So, if you want to display that then you need to use a plugin like a Header enhancement https://wordpress.org/plugins/header-enhancement/
November 25, 2020 at 1:27 am in reply to: Poor customer support, cant even able to find demo data file #139356WEN ThemesParticipantthat link posted by @wensolutions is for Realestate Base Pro theme but for the free theme. Please check the instructions at https://themepalace.com/instructions/themes/realestate-base/#doc-how-to-import-demo-38
WEN ThemesParticipant@jamesballerstein and @ethancaine, we see that the issue in the header image is there when there is not header media text. It’s showing images both from the background and normal. We will work on this and release the update tomorrow.
WEN ThemesParticipant@paddlefaster: Sorry for the issue and we just found that the hover color issue is there in the Signify Dark theme and we are doing final testing and the update will be released tomorrow which will fix this issue. Thanks.
WEN ThemesParticipantHello,
Thanks for using our theme. Issue you mentioned does not seem to be related to theme as we have not done any such specific thing related to cache. Our theme follows the WordPress.org theme review standards and so such related settings/code is not allowed in the theme. You can try other plugins to check if it works.
Thanks
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