Home Forums Pro Themes Easy Commerce Pro Difference in Views

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  • #81751
    Erum Shaheen

    I put my business info in customizing / Theme Options / Header Options, it shows changing in customize view but it is not getting Live in website. see below 2 snap shots;

    View in Custom Panel when I publish my changes

    View in Live Page

    Please advise why the changes are not being applied LIVE however it is done in Customizing Section


    Hello @erum-shaheen,

    When we tested the theme locally, it is working absolutely fine i.e. the added info in the header from the customizer is displaying fine even in live preview.


    So in case if you have activated ant third party plugin then please deactivate them and verify the issue.

    Further please see if there is any console error in the site by right-clicking anywhere in the page and select “Inspect“. This will open the developer mode for the browser where you’re able to view the site code and change over to the Console tab to view if the site has and javascript errors.

    Hope this helps.


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