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Afternoon, I recently purchased the pro package (as in last night) and it does not seem to be loading. Would it be possible to get some assistance please?
Dismiss this notice.
Unpacking the package…Installing the theme…
Destination folder already exists. /srv/htdocs/wp-content/themes/travel-eye-pro/
Theme installation failed.
Many thanks
Sonja
Hello,
Regarding your query, the theme folder is available in WordPress /srv/htdocs/wp-content/themes/travel-eye-pro/. Once you check the folder and if the folder exists then delete that folder and reinstall the pro theme in the same location where the previous folder was kept.
Hope this helps.
If you have further queries, let us know.
Thank you.
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