Home Forums Pro Themes Shopall Pro Demo Import Issue

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    Tanvir Chowdhury

    I bought the pro version of Shopall Theme and activated it but I cannot complete the Demo Import. After I click on demo import, it keeps spinning and says importing but never completes. I ran it for over an hour but the demo import never completed. Please help.


    Hello @tanvir

    We contacted BlueHost support but it wasn’t much of help. The php execution time set from cPanel was not being applied or the main server php execution time is set low which was failing the demo import.
    We were able to use a manual demo importer. It was giving 500 server error reaching the execution time limit, but reloading the 500 error page multiple times imported the demo completely.


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