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September 6, 2019 at 5:16 am in reply to: Re-positioning of left sidebar using three column layout and left/right sidebar #105496
wensolutions
KeymasterHello
Please add the below given CSS in the Additional CSS section :
@media only screen and (max-width: 1023px) .site-content .inner-wrapper #sidebar-primary { border-bottom: none !important; } }Hope this helps
Feel free to reach us for any further query/confusion.
Regards!
wensolutions
KeymasterHello
Glad the issue is sorted out.
Also, thank you so much for your kind review. We would also appreciate if you could help us by dropping your valuable review from the given link : https://wordpress.org/support/theme/clean-corporate/reviews/#new-post
Feel free to reach us for any further query/confusion.
Regards!
wensolutions
KeymasterHello @lindajerlamgmail-com,
Sometimes, changes made to the .htaccess file can cause WordPress to redirect all links back to the home page instead of showing the page requested. In some cases, resetting the permalinks within WordPress will resolve this issue.
To reset the permalinks for your WordPress installation:
– Log into the WordPress Dashboard.
– In the side panel, go to Settings > Permalinks.
– Make note of the current setting. (If you are using a custom structure, copy or save the custom structure somewhere.)
– Select the Default option.
– Click Save Changes.
– Now select the previous setting you had before Default was selected.
– Click Save Changes.
– This will reset the permalinks and will most likely fix the issue.Hope this resolves the issue.
If you have any issues further then kindly let us know.
Thank you.
wensolutions
KeymasterHello @jburdick8,
Glad that you figured out the issue by your self.
If you have any issues further then kindly let us know.
Thank you.
September 3, 2019 at 11:52 pm in reply to: Travel Ultimate Pro: removing category label on header #105368wensolutions
KeymasterHello,
To remove the category title, please add below given code in your child theme functions.php file.
To know how you can create and activate the child theme, please refer to below-given link:
https://wptravel.io/how-to-create-a-child-theme/
After activating the child theme in your child theme functions.php file add below given code:
function travel_ultimate_child_remove_cat_titles($title) { if ( is_archive() ) { $title = single_cat_title( '', false ); } elseif ( is_tag() ) { $title = single_tag_title( '', false ); } elseif ( is_author() ) { $title = '<span class="vcard">' . get_the_author() . '</span>' ; } return $title; } add_filter( 'get_the_archive_title', 'travel_ultimate_child_remove_cat_titles' );Hope this helps.
Thank you.
wensolutions
KeymasterHello @jburdick8,
Can you please provide your site URL so that we can inspect the issue further and help you?
Thank you.
wensolutions
KeymasterHello
We would like to apologize for all the inconvenience.
We would like request you to send a purchase inquiry in the sales department of theme palace in the given email address : info[@]themepalace.com
Hoping for your kind co-operations.
Best Regards!
wensolutions
KeymasterHello @preet786,
When we inspected your site URL, we found that you have not used our theme.
So please contact to the respective support forum for the help.
Thank you.
wensolutions
KeymasterHello
Have you logged in the theme palace dashboard from the same mail address that you used while making the purchase of the addon ?
The case that the zip file is missing in the dashboard can be because you have used different mail address to purchase and to access the dashboard.
Please verify the case and let us know if this helps. If this doesn’t, we will have to inspect further regarding the issue.
Thank you.
September 3, 2019 at 2:39 am in reply to: Updated to 1.111, Theme Images not showing after update. #105297wensolutions
KeymasterHello
The issue might be there due to the conflict with third party plugins as in our side, we were unable to replicate the issue. Please once verify the issue by deactivating all the third party plugins.
Also, please once refer to the given official documentation of the theme for detailed assistance for the complete site setup : https://themepalace.com/instructions/themes/kids-education/
Hope this helps
Feel free to reach us for any further query/confusion.
Regards!
wensolutions
KeymasterHello
Since your query is a technical one, we are unable to help you out as this is beyond the scope of the support forum. Support forum is entirely dedicated to assist the functional part of the theme.
Since the WordPress site is based on the concepts of hooks and filters, knowledge of solo PHP and assistance on the template file from our side can lead to some serious issues.
Due to this reason, we insist you to hire a professional developer for further assistance.
Regards!
wensolutions
KeymasterHello
The feature to add the testimonial section with a shortcode is not available in the theme and you can set the the testimonial from the customizer section by going to Admin Panel > Appearance > Customize > Homepage section > Testimonial as of now.
Screenshot : https://prnt.sc/p11pmc
However, if you still want this feature in your side, you can refer to hire our customizer service.
Hoping for your kind consideration.
Regards!
wensolutions
KeymasterHello
To change the header image on the individual page, go to, Admin Panel > Pages > Individual Page. From the page edit screen, choose the featured image and publish. This will make the pages to render the feature image as the header image.
Screenshot 1 : https://prnt.sc/p11lil
Screenshot 2 : https://prnt.sc/p11lxvHope this helps
Feel free to reach us for any further query/confusion.
Regards!
wensolutions
KeymasterHello
Thank you so much for your kind review.
Please refer to the given link for the detailed assistance regarding the color feature : https://wensolutions.com/documentation/wp-easy-faqs/#doc-color-options-16
Hope this helps.
Feel free to write back to us for any further query/confusion.
Regards!
wensolutions
KeymasterHello
First of all, thank you for purchasing the addon.
Regarding your query, Once you make the purchase of the plugin, you can login to your dashboard in the Theme Palace where you will get the link to download the zip file of the addon.
Also, please make sure you have completed the purchase process well.
If the issue still persist, feel free to write back to us.
Best Regards!
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