Forum Replies Created

Viewing 15 posts - 2,116 through 2,130 (of 8,657 total)
  • Author
    Posts
  • wensolutions
    Keymaster

    Hello,

    Can you post your site URL so that we can help you with the precise fix?

    Thank you.

    in reply to: problem with the detail like #101973
    wensolutions
    Keymaster

    Hello,

    The issue that you have mentioned is the known issue and our developer is currently working on it.

    We will release the update soon fixing the issue.

    Thank you very much for your co-operations.

    in reply to: Footer #101972
    wensolutions
    Keymaster

    Hello @jws236,

    First of all, thank you very much for using the theme.

    Now to edit the navigation, just go to Admin panel < Appearance > Menus and edit the menu as per you requirement.

    As for the footer section, the option to edit the footer content is only available in the pro version.

    With the free version, you will be only able to edit the setting of the scroll button.

    Hope this clears the confusion.

    If you have any query/confusion further then kindly let us know.

    Thank you.

    in reply to: I purchased 2 theme but it shows only 1 #101970
    wensolutions
    Keymaster

    Hello @digitalmarketer,

    First of all, thank you very much for buying the themes and also would like to apologize for the trouble.

    The issue is quite unlikely to happen so please once contact to the email below with your queries in detail and they will help you figure out the issue.

    Email:
    info@themepalace.com

    Further, if you have any problem regarding the theme features then kindly let us know.

    Thank you.

    wensolutions
    Keymaster

    Hello @kknp,

    Actually, we are not quite clear your with your query so can you explain it with the proper screenshot so that we can provide the precise fix on this?

    Thank you.

    in reply to: Social Icons Open in new tab? #101876
    wensolutions
    Keymaster

    Hello @michaelmoore87,

    Glad it worked for you as well.

    If you have any issues further then kindly let us know.

    Thank you.

    in reply to: Change menu and add tagline. #101722
    wensolutions
    Keymaster

    Hello @elizabethbolt,

    Glad we could help you.

    Let us know if you have any confusion further.

    Thank you.

    in reply to: Blog Question & Background Question #101702
    wensolutions
    Keymaster

    Hello

    Please add the below given CSS by going to Admin Panel > Appearance > Customize > Additional CSS

    #page #separator-title .entry-title {
            color: #800080;
    }

    Please change the color code in the CSS according to your requirement.

    Hope this helps

    Feel free to reach us for any further query/confusion.

    Regards!

    in reply to: Top Menu #101701
    wensolutions
    Keymaster

    Hello

    Actually, the left and right menus are the menu that will display on top of the page. Upon selecting the menus to display on the right side, the menus will show up in the right side of the logo and vice versa.

    Please refer to the given screenshot : https://prnt.sc/odwwob , https://prnt.sc/odwwyr

    Hope this helps

    Feel free to reach us for any further query/confusion.

    Regards!

    in reply to: Logo below Title #101672
    wensolutions
    Keymaster

    Hello @rudilintang,

    First of all thank you very much for using the theme.

    Regarding your query, the logo is displayed at the right of the site title not below it. Please have a look into the demo as well.

    http://demo.wenthemes.com/university-hub-pro/

    So please explain it with a proper screenshot so that we can understand and help you further.

    Thank you.

    in reply to: Front page queries #101670
    wensolutions
    Keymaster

    Hello @maxbuzz,

    Yes, because the request that you have mentioned demands the core customization in the theme and which is not possible without hiring out a professional developer.

    Regarding the featured trip query, you can definitely display the featured trip in the sidebar. For this you can simply add the widget “WP Travel: Featured Trip” in your desired widget area. You can also display the featured trip through the use of shortcode in page/post.

    To know about this refer to below given link:

    https://wptravel.io/documentations/user-documentation/#doc-plugin-shortcode-51

    Hope this clears the confusion.

    If you have any issues further, kindly let us know.

    Thank you.

    in reply to: Front page queries #101666
    wensolutions
    Keymaster

    Hello

    Please find the answer to your queries below :

    Query 1 : Slider
    Response : The customization to fetch the excerpt in the slider section requires changes in the core theme file and the functionality is not offered by the theme itself.

    If you still want the feature in your side, you can refer to our Hire our customizer service.

    Query 2 : Search
    Response : Adding title to the search bar also requires the changes in the core theme file and hence, you need to hire a professional developer for the change.

    Query 3 : Packages
    Response : Currently the Recommended Package section requires the users to select the trips from all the available trips. If you want the featured trips to display in this section, you need to select the featured trips in the section as well.

    However, fetching the featured trips in the packages section by default is no the feature offered by the theme and you need to hire professional developer for this.

    Query 4 : CTA
    Response : Currently there is no option to enter the custom link in the section. For this feature as well, core theme file modification is required.

    Query 5 : Testimonials
    Response : The theme as of now have the feature to select the pages for the testimonial and do not have the fields to enter the testimonial content direct in the customizer. To get the field to enter the testimonial content also requires changes in the core theme file.

    Query 6 : Event
    Response : This section as well allows to select the category and the respective trips are displayed in the frontend. Making it dynamic with respect to the trip date requires high level of code customization for which you can hire our professional developer.

    Query 7 : Finally, is it possible to change the sequence of the sections?
    Response : The feature of making the homepage sortable is available in the pro version of the theme. For the feature, you can upgrade to the pro version of the theme.

    Also, kindly refer to the given link for the detailed information about the existing feature of the free and pro version of the theme :
    https://themepalace.com/downloads/travel-ultimate-pro/#compare-table

    Hope this clears your confusion.

    For any further query/confusion, feel free to reach back to us.

    Regards!

    in reply to: Testimonials slider widget photo resolution #101569
    wensolutions
    Keymaster

    Hello

    The issue that you have reported is quite unlikely to appear. Please make sure that the issue is not there due to any third party plugins by deactivating all the third party plugins.

    Also, make sure that the post that you have created for the testimonial is selected and published well. If the issue still persist, kindly write back to us.

    Regarding your query about deactivating the “One Click Demo”, once the demo is imported, you can deactivate it and won’t loose any of the content that is imported in your site.

    Hope this clears you confusion.

    Feel free to reach us for any further query/confusion.

    Regards!

    in reply to: Features column 2 won't pull from page #101458
    wensolutions
    Keymaster

    Hello,

    Does the problem still persist?

    in reply to: How i can Add icon to the new menu icon #101457
    wensolutions
    Keymaster

    Hello @literacytweetsgmail-com,

    Does the issue still persist?

Viewing 15 posts - 2,116 through 2,130 (of 8,657 total)