Forum Replies Created
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AuthorPosts
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wensolutionsKeymaster
Hello @sabahuddin-s,
First of all thank you very much for using the theme.
Regarding the demo content, currently, the demo content is not available in the theme. But we do have the theme official documentation which you can refer to set your site as in the demo.
Doc link:
https://themepalace.com/instructions/themes/photo-perfect-pro/Further, if you have any confusion while setting up the site then kindly let us know.
Thank you.
wensolutionsKeymasterHello @obsdoerpen,
Glad that you figured out the issues by yourself.
Let us know if you have any issues further.
Thank you.
wensolutionsKeymasterHello @obsdoerpen,
Actually, we are not quite clear with your query so can you please explain it with the proper screenshot so that we can help you further?
Hoping to hear from you soon.
Thank you.
wensolutionsKeymasterHello,
The issue is quite unlikely to happen.
Please once check the issue by deactivating the third party plugin if you have installed any.
Let us know if that resolves or not?
Thank you.
wensolutionsKeymasterHello @smitha0030,
When we inspected your site URL, you have not activated our theme. So can you please activate and let us know so that we can help you by providing the precise CSS fix?
Hoping to hear from you soon.
Thank you.
wensolutionsKeymasterHello @dkcoffman,
First of all, thank you very much for using the pro version of the theme.
Now setting the Musicsong pro theme is easy and handy. On top of it, the theme has provided the option to import the demo content.
To be more clear on this please refer to the theme official document given below:
https://themepalace.com/instructions/themes/musicsong-pro/
If you have any confsuion further please let us know.
Thank you.
wensolutionsKeymasterHello @amourj,
We could not say anything as we have not checked it. Also, we suggest you to leave it as it is as any other modification may not result as you expected.
Hope you understand.
Regards!!
wensolutionsKeymasterHello @amourj,
To display the notice as you want, please add below given CSS by going to Admin Panel > Appearance > Customize > Additional CSS.
#notice-ticker .notice-inner-wrap .list{ width: 184px; overflow: hidden; white-space: nowrap; text-overflow: ellipsis; }
Hope this helps.
Thank you.
wensolutionsKeymasterHello @katherine,
First of all thank you very for using the theme.
When we tested for the issue in our side, the demo data is imported as you can see in below given screenshot:
The error may be related to the authentication. So please contact your host and report the issue. Also, make sure to clear the cache.
Thank you.
wensolutionsKeymasterHello @vsgreen829,
Thank you for the login detail.
When we inspected your site, we found that you have the latest version of the theme so we hope the update issue is no more.
Regarding the menu issue, the mobile menu works absolutely fine as you can see in below given screen record.
https://www.useloom.com/share/371a312b29a34dabad439f9abedfd703
Hope everything is working fine now.
Thank you.
wensolutionsKeymasterHello @motelmeneres,
Thank you for the site URL.
When we inspected your site URL, we found that you do not have the latest version of the theme. So please update to the latest version of the theme which is version(1.3.9). The issue has been fixed in the latest version of the theme.
Hope this resolves the issue.
Thank you.
wensolutionsKeymasterHello @cristina,
We would like to apologize for all the trouble but when we tested theme in our side the gallery section at the front page is working fine. The gallery template also shows at most 8 posts and also is working fine.
Please refer to below given screen record for proper info:
https://www.useloom.com/share/454d99b559ba4bddbd05b25a384b4a8dAlso according to our developer, the mentioned issue is not an issue. As you can see it’s a gallery page with filter option. When you select categories for gallery page, eight posts from selected categories will be shown. As you click on load more button, more posts will append in the list. Therefore until all the posts from the selected categories are loaded, Load more button will be visible.
Hope this clears the confusion.
Thank you.
wensolutionsKeymasterHello,
You Admin Panel login.
Thank you.
wensolutionsKeymasterHello @vsgreen829,
We could not login from the detail you have sent. So can you please provide the login detail again for the inspection further?
Also, we would like to like to apologize for all the trouble.
Hoping to hear from you soon.
Thank you.
wensolutionsKeymasterHello @motelmeneres,
First of all thank you very much for buying the theme.
Now coming back to your issue, when we tested the issue in the latest version of the theme we could not find such issue as you can see in the below-given screen record:
https://www.useloom.com/share/088b2ee4590a4027a96afb00ae6c519f
So can you please provide your site URL so that we can inspect the issue further?
Hoping to hear from you soon.
Thank you.
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