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Hi,
Theme License menu should appear when you activate the premium theme Magazine Plus Pro theme. Can you confirm you’ve activated the purchased theme?
If still the issue persists, please temporarily disable other plugins to see if any plugin conflict with this theme.
Hi Jaime,
There is no definite color option for mobile menu, however, you can do that by writing a custom CSS.
Hi,
Please check out the documentation for the color options: http://themepalace.com/instructions/themes/kids-education/
Please note that WP Travel Utilities addon requires WP Travel plugin to be installed first. Can you please confirm if you’ve already this plugin install in your setup?
Great! If you’ve followed aforementioned steps and no such notices appearing again in your dashboard and also the new license status is Active, then everything is good!
Hi Rashida,
Try putting this custom CSS in your custom css file.
nav.main-navigation {
margin-bottom: -7px;
}Hi Nick,
Could you please do the conflict check with other plugins and default theme? Sometimes strange behavior is caused due to third-party plugins.
Also, please check the same situation in default TwentySeventeen theme. If the issue persists with our theme only, then let us know so we will look further into it.
Hi Nick,
You can choose other pagination options from Appearance > Customize > Theme Options > Pagination Options.
Hi,
Your subscription for WEN Associate Pro is definitely old and already expired.
Therefore, you need to repurchase the theme to acquire new license and validity of next 1 Year.
Now regarding WooCommerce message, the WooCommerce templates that are supported are no more compatible with the latest version of WooCommerce plugin itself. Hence this message or concern will also get address once you update the theme.
Hope this clarifies up the things!
FYI: Plugin will still keep functioning although license issue is there. Purpose of license is to track the plugin updates and give you access to the premium support.
FYI: Plugin will still keep functioning although license issue is there. Purpose of license is to track the plugin updates and give you access to the premium support.
Hi,
In follow up to our previous response, certainly there was a specific update made on the WP Travel version 1.7 regarding to the license implementation and compatibility with its other associated Addons.
We apologize for any inconvenience caused due to this as we experience the issue in some user’s website. To help us investigate this further, kindly send us your admin details to wensolution(at)gmail.com.
You are requested to reset the password once your confirm the issue is verified fixed.
Hi Fredrik,
We apologize for the trouble you’re experiencing with the theme. To assist you further, we need some more information on current issue.
All page parts for the front page gets shortened automatically, how can I control this? It looks awful.
The contact part is in English, no options to translate. Useless.
The header pictures don’t even show up! All in all, it makes me wan’t to get my money back to spend it on a theme that works.
Could you please elaborate each of these concerns with your website URL and if possible with screenshots?
Meanwhile, please checkout the documentation for any clue you expect to look for:
http://themepalace.com/instructions/themes/firm-graphy-pro/Hi Carmine,
Certainly there was a specific update made on the WP Travel version 1.7 regarding to the license implementation and compatibility with its other associated Addons.
We apologize for any inconvenience caused due to this on some user’s website. To help us investigate this further, kindly send us your
admin details to wensolution(at)gmail.com.You are requested to reset the password once after issue is verified fixed.
