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Hello,
As much as we would love to help you we are not able to as your request would need the change of the design of the theme and the layout as a whole, which is also beyond the support we provide for our products which includes bug fixes and basic theme support.
We can suggest you to hire professionals developer to meet the requirement for you. You can request to hire a developer here : http://themepalace.com/hire-a-customizer/
Hope you understand.
Best regards.Hello,
For the contact form you can use the Contact form 7 plugin to create your contact page.
You can check the plugin here https://wordpress.org/plugins/contact-form-7/
Hope it helps.
Best regards.@lvoyagent, kindly write your email with detail to info[at]themepalace.com for queries related to sales or refund.
Thank you
@mikwalrus, please create a new support ticket with similar query so that we could follow you up there and discuss to resolve it being specific to your concerns. It would help us to provide you the efficient support on your queries.
Thank you for your understanding on this matter.
Can you please post in your site URL so that we could check your browser source code ad suggest how it can be fix. Also can you please elaborate your first query in little detail and demonstrate it in screenshot ?
@nimuravka, from the Appearance -> Customize go into each section that has its individual option to set the number of words limit. You need to increase these words limit so to make sure it has greater value than the content you have for each of those sections.
For e.g. to configure for Service section go to Appearance -> Customize -> Home / Front Service Sections -> Service Options
Hoping this would help you out !
You should have post assigned to the each category you create in your backend. This means empty category won’t list in the menu dropdown. Make sure you have this situation created in your current system.
Thank you.
@TrifectaPA_Admin, few things get us in confusion after checking your site. Not sure whether your homepage you want is a blog style or the custom homepage with sections as a demo .
The available widgets like Slider and various custom widgets works perfect after you set the homepage to the static front page mode from Appearance -> Customize -> Static Front Page not in Latest Post mode .
You can check the documentation for more detail walkthrough.
http://themepalace.com/theme-instructions/evision-corporate-pro/
Note : Please create and start a new thread to in order to focus the support discussion to your specific problem. You are posting on thread topic which is for whom is already resolved.
Thank you for your help.
@1sysop1, were you able to fix your problem ? As we checked your site the issue you have defined is not there.
Let us know if we can help you ahead.
Thank you
Hello,
Can we please have your site URL and/or a screenshot of the issue so that we can monitor your problem in detail and fix the issue for you?
Regards.
Hello, @Carsten Meyer,
The header image display issue discussed in this tread was found to have occurred due to the conflict between the settings between the individual page header image setting in the page edit screen and the global header image setting in Dashboard > Appearance > Customizer > Header Image.
If you had already set a banner image in the page edit screen of the page that you arecurrenty using as the front page, before the using the customizer option, the image might not be displayed, as the page meta is not overwritten by the customizer.
To resolve the issue, please try creating a fresh new page and setting it as the front and then try changing the header image from the Dashboard > Appearance > Customizer > Header Image.
If the approach does not resolve your issue, please write back to us with your site URL so that we can look further in your issue.
Hope this helps !!
Best Regards !!
Hello,
You need to first activate your Pro version of the theme that you recently purchased.
Going to Appearance-> Theme License menu you need to enter the License Key and activate it.
To know the process in detail, please check out this tutorial here :
http://themepalace.com/tutorials/activate-themes-license/
The importance of license key is to get automatic future update and bug fix notifications.
Hoping this would help you.
Let us know if you have any further queries.
Hello @ahmad shabbir,
We have checked the search filter plugin that you have shared link to. The plugin sure seems to be designed to filter search results so it should work in the theme also.
However, as the full compatibility test of the plugin has not been done with our theme so we cannot assure that using the plugin will meet all your requirements.
Also, the plugin seems to work via shortcode implementation and by filtering results with categories and taxonomies. You can surely go along with the plugin documentation and setup the filter in the theme, however the plugin still might not meet all the requirements you have requested above without some customization.
For any help in custom tasks / customization, you can always choose to Hire a Customizer.
Please feel free to post in if you have any more queries / Confusions.
Best Regards !!
Hello @ahmad shabbir
The booking form in the Travel Eye theme is intended to be used for booking purposes in the front and not as a search filter. The current functionality of the booking form section is not designed to work as the search filter you have requested for.
As much as we would like to help you, the feature you are looking for requires advanced code customization and theme modifications, which is beyond the scope of this support forum.
Please consider Hiring a Customizer for your custom task.
Hope you would understand,
Best Regards !!
