Forum Replies Created

Viewing 15 posts - 7,951 through 7,965 (of 8,657 total)
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  • in reply to: Changing font color in gallery #10167
    wensolutions
    Keymaster

    Hello,

    As much as we would like to help you, we are able to because of the confusions on your request.

    Can you please provide your site URL so that we can visualize the problem and solve it for you?

    Best regards.

    in reply to: BizLight Pro Download #10136
    wensolutions
    Keymaster

    @webmaste, sorry for the inconvenience. Other way to download your purchased zip file is ‘Thank You’ screen or the link provided in your purchase receipt email.

    Let us know if you still have the same problem with extracting the zip file.

    in reply to: Cannot update and now I'm receiving inactive message #10134
    wensolutions
    Keymaster

    Yes, of course. Please deactivate Key on mdxa.org/wordpress_site/ site and activate only in your main domain mdxa.org/ . It should work fine after that.

    Let us know how it goes!.

    in reply to: 2.1.1 Update #10133
    wensolutions
    Keymaster

    So far code in your child theme looks correct with some feature overriding through custom function. This should not create any problem in running Child Theme and all future updates won’t affect them until Child Theme is active. So you are good to go until now!.

    in reply to: 2.1.1 Update #10124
    wensolutions
    Keymaster

    Hello Anthony,as mentioned previously in this thread http://themepalace.com/topic/failed-to-download-update/#post-9904 the major improvement was done in Slider.

    Checking your site back while writing this response we have seen no such issue in slider w.r.t #1 and as well as your site with vertical scrolling is working smoothly.

    Kindly, explain us back if your problem your are having is different than what you have seen and understood after checking your site.

    in reply to: Cannot update and now I'm receiving inactive message #10093
    wensolutions
    Keymaster

    Did you previously activate the License Key in any secondary domain while you were in staging server or any similar domain ? If so, license key won’t work once it was already activated.

    If this is the case, please deactivate the existing instance and activate it in your primary domain http://www.mdxa.org.

    in reply to: About Section Content #10091
    wensolutions
    Keymaster

    Unfortunately, the theme doesn’t support the custom link feature for the title at the moment.

    Alternatively, you can hire a Customizer to have this feature customize exclusively for your requirement from here

    Regards!!!

    in reply to: adding a video to the home page #9967
    wensolutions
    Keymaster

    Hello,
    On which section of the “Home Page” would you like the video to appear?

    Please provide the details.

    Best regards.

    in reply to: Doubt and Bug – Home Page #9966
    wensolutions
    Keymaster

    Hello @marinabrito

    As much as we would love to help you the above solution would work perfectly for this issue may be you have done something wrong.
    So we would like to request you to send your backend login details at support[at]wensolutions.com

    Best Regards!!!

    in reply to: Failed to download update #9964
    wensolutions
    Keymaster

    We have PM you to specifically check the update issue in your WP dashboard.

    in reply to: Adding Online Shop #9963
    wensolutions
    Keymaster

    Hello,

    Hello have you tried going to Dashboard -> WooCommerce -> Settings -> Checkout -> And remove the “Tick” from Enable Guest CheckOut option.

    Hope this helps.
    Best regards.

    in reply to: Slider doesnt work! #9962
    wensolutions
    Keymaster

    Hello @katman27

    Can you please your site URL so that we can debug you issue in much more details and provide you with some possible solution.

    Best Regards!!!

    in reply to: Failed to download update #9904
    wensolutions
    Keymaster

    Are those issues still related to your temp domain http://66.147.244.96/~bridgga7/ ? If not, can you please share your main site URL so that we can relate those issue there?

    Here are the changelog overview for you.

    = 2.1.1 =
    * Testimonial section thumbnail control option
    * Text widget support shortcodes
    * Minor style fixed

    = 2.1.0 =
    * remove deprecated tags.
    * minor bug fixing.

    = 2.0.9 =
    MINOR BUG FIXING
    * fixed swipe issue on responsive device

    = 2.0.8 =
    HOT FIXING :
    * Main Slider changed from bx slider to cycle2 slider
    * Testimonial moved to cycle2 slider with more slider control options
    * Minor Style fixed

    Also regarding update, is your site currently active to receive the automatic updates ? You should be able to directly upgrade from them.

    If you still having problem with theme update, please send us your detail throughUpdate Key Support Form.

    Thank you !

    in reply to: Problems with the Slider in Chrome #9903
    wensolutions
    Keymaster

    Next update has been scheduled to be released in 8th June, 2016. We hope you’ll have your patience on waiting this release.

    Thank you!

    in reply to: Menu speed #9848
    wensolutions
    Keymaster

    Hello,

    Your issue has already been solved on the update,

    You can update the theme and remove the custom css we provided you.

    Hope this solves your issue.
    Best regards.

Viewing 15 posts - 7,951 through 7,965 (of 8,657 total)