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wensolutionsKeymaster
Hello,
Actually we are not quite clear with your queries, please explain in detail about your queries so that we can help you with the precise fixes.
Regards.
wensolutionsKeymasterHello,
Regarding your query, you can refer to the below-given screen record for detailed assistance.
You can follow the path Admin Panel > Appearance > Customize > Front Page > Main Slider.
https://www.loom.com/share/821e4128237e47ae9ecd882bc824ca09
Actually the slider section comes from page/post so you can manage accordingly.
Hope this helps.
If the issue persists, let us know the issue with the screen record showing the process.
Thank you.
wensolutionsKeymasterHello,
Regarding your query, please explain in detail about your query, and also please provide us with the specific screenshot of the section so that we can be more clear and help you with the fixes.
Regards.
wensolutionsKeymasterHello,
Regarding your query, when we inspected your site URL, we are unable to visit the site as shown in the screenshot below.
Further, the issue might have raised due third party plugin conflicts, so once verify your issue by deactivating the plugins one by one.
Hope this will help.
If the issue still persists, kindly let us know.
Regards.
wensolutionsKeymasterHello @toroblanco,
The required dimension for the image in the footer section is mentioned in the customizer itself as you can see in the screenshot below:
So please upload the image according to the recommended size.
Also, in the mobile and tablet version, the image will be cropped to adjust to the respective screen.
Hope this clears the confusion.
Thank you and stay safe.
wensolutionsKeymasterHello @vsa18-10-90mail-ru,
Thank you very much for the login detail but when we tried to access the backend, we were unable to do as you can see in the screenshot below:
So can you please check and provide us with the correct URL so that we could log in and find the exact cause of the issue?
Also, have you added the custom tab?
Hoping to hear from you soon.
Thank you.
wensolutionsKeymasterHello @style-travel-bg,
Have you added the custom tab from the backend?
Also, meanwhile, if you have added any third party plugin please try to deactivate them and verify the issue.
You can even use the health check plugin for the testing as it does not let anything happen in live site.
https://wordpress.org/plugins/health-check/
Thank you.
wensolutionsKeymasterHello,
Regarding your query, the text you have mentioned is managed by the page you select from the Admin Panel > Appearance > Customize > Frontpage > Main Slider > Content-Type and select page/post/category.
The page/post/category you select will show its content in the slider on the homepage so you can edit the text you want to change by going to individual page/post.
Hope this helps.
If you have further queries, let us know.
Regards.
wensolutionsKeymasterHello,
Glad we could help you.
Regards.
wensolutionsKeymasterHello,
Regarding, displaying arrow for two menu items you have mentioned, we have already provided you with CSS and it is working fine as we have inspected your site URL.
Also, regarding making two menu items you have mentioned non clickable, please remove the URL of the menu items (which you are willing to make non clickable) which has been added in URL section for the menu items as shown in screenshot below:
Regards.
wensolutionsKeymasterHello @style-travel-bg,
When we tested your site URl, the booking is working fine as you can see in the screenshot below:
https://www.loom.com/share/00f0cc88bf8d4842b69c96346e509210
Have you crossed the minimum group size? The booking button will only be activated after you crossed the min pax.
Also, can you provide a link to that particular trip so that we can inspect it further and help you.
Hope this helps.
Thank you.
wensolutionsKeymasterHello,
To further inspect, it requires login detail as well. So, please provide us with your site login details at wensolution[at]gmail.com
Hoping for your kind co-operation.
Regards.
wensolutionsKeymasterHello,
Regarding your query related to the customization, you should not make any modification directly in your parent theme as all of the customizations will be lost upon update to the latest version of the theme and the same situation is here when you reinstall the theme.
So please go through the child theme for the changes and shift all your customizations in the child theme before you uninstall the theme. You can refer to the below-given documentation link to get detailed assistance on how to create a child theme.
https://wptravel.io/how-to-create-a-child-theme/
Hope this helps.
If you have further queries, let us know.
Regards.
wensolutionsKeymasterHello,
Actually, the CSS we have provided earlier is displaying arrow for these two menu items not changing to finger as you can see in screen record given below:
https://www.loom.com/share/775c63f230a944ec9bcf3e0dda499681
If you have any queries further, let us know.
Thank you.
wensolutionsKeymasterHello,
Regarding your query, everything is working fine on our side with the latest version of the theme and plugin so once please verify the issue by deactivating the third party plugins one by one and see if the third party plugin has raised the issue.
If the issue still persists, let us know.
Regards.
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